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Research

Across all my work, I seek to understand occupational and organizational dynamics that affect important outcomes, from whether a nurse ignores or answers a patient call for help in the night to whether a soldier suffering from PTSD receives mental healthcare with the full support of his or her commander.

I specialize in qualitative, ethnographic methodologies (e.g., observation and interviewing). Using these methods, I immerse myself in the social worlds of those I study to develop novel theory by focusing on empirical puzzles discovered during fieldwork which existing organizational theory cannot explain.

PUBLICATIONS

Yang, E. and J. DiBenigno. 2025. “Opportunistic Change during a Punctuation: How and When the Frontlines Can Drive Bursts of Incremental Change.” Organization Science. 36(1): 40–64.

DiBenigno, J., and T. D’Aunno. 2024. “A Necessary Prescription: How Studies of Healthcare Can Advance Theory and Practice.” Administrative Science Quarterly. Research Curation.

DiBenigno, J. 2022. How Idealized Professional Identities Can Persist through Client Interactions. Administrative Science Quarterly, 67: 865–912,

Satterstrom, P., Kerrissey, M., and J. DiBenigno. 2021. The Voice Cultivation Process: How Team Members Can Help Upward Voice Live on to Implementation. Administrative Science Quarterly, 66: 380-425

  • Winner of Equity, Diversity, and Inclusion Research Award from NYU Wagner, 2021

DiBenigno, J. 2020. Rapid Relationality: How Peripheral Experts Build A Relational Foundation for Influence with Line Managers. Administrative Science Quarterly, 65: 20-60.

  • Outstanding Published Article in Positive Organizational Scholarship Award, Honorable Mention, 2022

  • ASQ Dissertation Award, Runner-up, 2021

  • Best Paper Award at the Davis Conference on Qualitative Research, 2017

DiBenigno, J. 2018. Anchored Personalization in Managing Goal Conflict between Professional Groups: The Case of U.S. Army Mental Health Care. Administrative Science Quarterly, 63: 526-569.

  • 2017 Grigor McClelland Best Dissertation Award from EGOS

  • Winner, 2015 INFORMS Organization Science Dissertation Proposal Competition

  • Responsible Research Award from IACMR-RRBM, 2019

  • Outstanding Published Article in Positive Organizational Scholarship Award, Honorable Mention, 2019

Anteby, M., Chan, C, and J. DiBenigno*. 2016. Three Lenses on Occupations and Professions in Organizations: Becoming, Doing, and Relating. Academy of Management Annals, 10: 83-244. (*equal authorship)

  • 2017 Academy of Management Annals Best Paper Award

DiBenigno, J. and Kellogg, K.C. 2014. Beyond Occupational Differences: The Importance of Cross-Cutting Demographics and Dyadic Toolkits for Collaboration in a US Hospital. Administrative Science Quarterly, 59: 375-408 (Lead Article).

  • 2016 W. Richard Scott Outstanding Paper Award from the Organizations, Occupations, and Work Section of the American Sociological Association

  • Selected for “ASQ Editor’s Choice Collection” on Group Diversity & Performance

WORKING PAPERS AND WORK IN PROGRESS

DiBenigno, J. The Transformative Potential of Parallel Peer Connections after Workplace Impasses among Women in Male-dominated Occupations. Conditionally Accepted at Administrative Science Quarterly.

Yang, E., and J. DiBenigno. Scaffolding Psychological Safety to Foster Frontline Voice on Unsafe Teams. Revise and Resubmit at Organization Science.

Rowcroft, D, Feldberg, A., J. DiBenigno, and S. Wang. Realizing You’re In the Same Boat: How a Forced Reveal Diminished Flexibility Stigma in Workplaces with Parent Collectives. Under review at Organization Science.

Chown, J. and J. DiBenigno. Running out of Low Hanging Fruit: How and When Quick Wins Can Sour Frontline Change Initiatives. (Preparing for submission).

Menz, A., J. DiBenigno. How Big Can You Be and Still Be Beautiful: Uncovering Structures and Practices that Sustain Organizational Purpose Over Time among Large Certified B-Corporations. (Data collection stage).

Adler, L., Zhang, E., Rowcroft, D, and DiBenigno, J. Understanding the Impact of Remote and Flexible Work Policies. (Data collection stage).

DiBenigno, J. Occupational Suppression: Organizational Tactics to Curb Professional Excess (Data analysis stage).

PRACTITIONER-ORIENTED TRANSLATIONAL WORK 

DiBenigno, J. 2025. Leading Effective Teams. Lessons from Yale School of Management Podcast.

DiBenigno, J. 2024. The Ethnography of Organizational Change. Yale Insights.

DiBenigno, J. 2023. The Dark Side of An Idealized Picture of Nursing. Yale Insights.

Satterstrom, P., Kerrissey, M., and J. DiBenigno. 2022. How the Best Teams Keep Good Ideas Alive. Harvard Business Review.

DiBenigno, J. and M. Kerrissey. 2020. Frontline Providers Need Proactive Mental Healthcare. Yale Insights, Opinion.

DiBenigno, J. and M. Kerrissey. 2020. Structuring Mental Health Support for Frontline Caregivers during COVID-19: Lessons from Organizational Scholarship on Unit-Aligned Support. British Medical Journal – Leader, 4(3): 124-127.

Sangal, R., Wrzesniewski, A., DiBenigno, J. Reid, E., Ulrich, A. Liebhardt, B. Bray, A., Yang, E., Eun, E., Venkatesh, A. and M. King. 2021. Work team identification associated with less stress and burnout among front-line emergency department staff amid the COVID-19 pandemic. British Medical Journal – Leader, 5: 51-54.

DiBenigno, J. 2018. For U.S. Army, Improving Mental Health Care Meant Breaking Down Barriers Between Teams. Yale Insights.  

Srinivasan, J., DiBenigno, J., and J. Carroll. 2017. Transformation of the US Army Behavioral Health System of Care: An Organizational Analysis Using the ‘Three Lenses.’ Journal of Organizational Behavior Education, 10: 5-18.